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Service Desk person

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  Location: , Auckland
  Salary: $20-30ph
  Description: Large, well known National retailer
Excellent career opportunities
Dynamic leading edge environment

Our client, a large well known National retailer HQ based on the Shore, is now looking for a phone based Service Desk/ Systems analyst (L2) person with strong technical and people skills. You love technology and problem solving.


Large, well known National retailer
Excellent career opportunities
Dynamic leading edge environment

Our client, a large well known National retailer HQ based on the Shore, is now looking for a phone based Service Desk/ Systems analyst (L2) person with strong technical and people skills. You love technology and problem solving.

The role will involve:

To be successful in this role you will have:

You want to help clients by:

providing Service Desk support and engineering services to our clients
performing contracted services, support our internal systems and contribute to the ongoing development of our systems, procedures and collective knowledge
following company policies, processes and procedures because they're there to make everyone's job easier and to ensure clients get service that they're happy with

You can demonstrate:

2+ Years experience in a Service or Help Desk within a RETAIL ENVIRONMENT
ITIL qualification
excellent problem solving skills
the ability to work independently without supervision
that you are confident and willing, with the ability to work in a dynamic and changing technology environment
integrity, honesty, a strong work ethic, a 'can do' attitude and a sense of humour
excellent written and personal communication skills
that you want to be part of and contribute to a strong team culture
that you are legally allowed to work in New Zealand

Because you're that person, we want to hear from you.

You're looking for your next challenge with a team of smart, friendly, like-minded people.

You will be working at the Head office, servicing all the branches with their IT support.

In return, you can look forward to a wide variety of work, career development and great hourly rate. This is an opportunity to apply your skills and experience in a team that is increasingly involved with ongoing challenging work and engaging projects.


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